Returns & Refunds Policy

Return Policy

We want you to love every piece of jewellery you purchase from us. If for any reason you’re not completely satisfied, we’re here to help.

14-Day Returns
You may return your item within 14 days of receiving your order for a refund or exchange. To be eligible for a return, the item must be:
- Unworn and in its original condition
- Returned in the original packaging
- Accompanied by proof of purchase

Non-Returnable Items
For hygiene and safety reasons, certain items such as earrings (if worn) or personalized/custom-made pieces may not be eligible for return unless faulty.

How to Start a Return
To initiate a return, please contact our support team with your order details. We will guide you through the process and provide return instructions.

Refunds
Once your return is received and inspected, we will notify you of the approval. Approved refunds will be processed back to your original payment method within 1-2 business days.

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Shop with Confidence

Your trust means everything to us. Every piece in our collection is carefully crafted and inspected to meet high standards of quality and beauty. We use secure payment methods and protect your personal information, so you can shop with complete peace of mind.

From the moment you browse to the moment your jewellery arrives, we are committed to making your experience smooth, safe, and enjoyable. If you ever have questions or concerns, our team is always here to support you.

Because buying jewellery should feel just as special and worry-free as wearing it.